Be My Eyes is a FREE mobile app designed to bring sight to the blind and visually impaired. With the press of a button, the app establishes a live video connection between blind and visually impaired users and sighted volunteers. Every day, volunteers are lending their eyes to solve challenges both big and small in the lives of the blind and visually impaired. With over half a million users across 150 countries, Be My Eyes has grown to become the largest online community for the blind and visually impaired. The app harnesses the power of generosity, technology and human connection to help blind and visually impaired individuals lead more independent lives.
How does it work?
It’s simple. When you log onto the app, the main screen displays a button that reads “connect to first available volunteer.” If you need visual assistance with something, simply tap this button. Be My Eyes will call a sighted volunteer (who speaks your language) and establish a video connection between you – using your phone’s camera (located at the top right corner of the non-screen side of your phone) and both participants’ microphones. The sighted volunteer will explain the things that you point your camera at. The volunteers are called at random, and our technology matches based on language and time zone, so you never need to worry about disturbing anyone!
From the sighted volunteer’s perspective, they receive a notification on their smartphone that a Be My Eyes user is seeking help. If they choose to accept the call, a live video connection is established between both parties. If a volunteer is unable to answer a call, someone else will step in as the call is automatically forwarded to other volunteers until answered. Most calls are answered within 45 seconds. Due to the size of our amazing volunteer network and sophisticated matching technology, the app enables you to request assistance in your native language 24 hours a day.
Whether you need support distinguishing between household products, reading instructions, or help with a technical difficulty – our volunteers are here for you.
A message from Be My Eyes to all blind and visually impaired people